PRIVACY POLICY
Last updated: May 14, 2026
This privacy notice for GB Auto S.A.E. ("GB Auto", "we", "us", or "our"), a subsidiary of GB Corp, describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit our website at gb-auto.com or any website of ours that links to this privacy notice, visit one of our showrooms, service centers, or authorized dealers, contact us by phone, email, or through our digital channels for product inquiries, after-sales support, test drives, or financing, or engage with us in other related ways including any sales, marketing, events, or promotional activities.
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@gb-auto.com.
1. WHAT INFORMATION DO WE COLLECT
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. This may include your name, email address, phone number, mailing address, and the contents of any message you send us.
Depending on your interaction with us, we may also collect vehicle and transaction-related information such as vehicle identification number (VIN) or chassis number, service and maintenance history, and — where you apply for installment or financing options — financial and income information and national ID details required for vehicle registration and credit assessment.
We automatically collect certain information when you visit, use, or navigate the Services, such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our Services. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
2. HOW DO WE PROCESS YOUR INFORMATION
We process your information to provide, improve, and administer our Services, communicate with you, respond to your inquiries, schedule test drives and service appointments, process financing and registration requests, ensure security and prevent fraud, and comply with our legal obligations. We may also process your information for marketing purposes where you have consented, and you may opt out of marketing communications at any time.
3. WHEN AND WITH WHOM WE SHARE YOUR INFORMATION
We may share your information in specific situations and with specific third parties, including the original equipment manufacturers and brands we represent in Egypt — such as Hyundai, Mazda, Chery, Haval, Changan, Genesis, Deepal, Li Auto, Volvo, Fuso, UD Trucks, Shacman, Bajaj, Lifan, SDLG, and XCMG — for warranty, recall, and after-sales purposes.
We may also share information with GB Capital and its financing entities where you apply for installment or leasing options, with authorized dealers and service centers, and with vendors, consultants, and other third-party service providers who perform services for us, such as IT, hosting, payment processing, and customer support. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API) to provide showroom and service center locator functionality.
We may also disclose your information where required by law, to enforce our policies, or in connection with a business transfer, merger, or acquisition.
4. HOW LONG DO WE KEEP YOUR INFORMATION
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, warranty, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
5. HOW DO WE KEEP YOUR INFORMATION SAFE
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so you transmit information at your own risk.
6. WHAT ARE YOUR PRIVACY RIGHTS
Depending on applicable law, you may have the right to request access to and obtain a copy of your personal information, to request correction or deletion, to restrict or object to the processing of your personal information, and — where processing is based on consent — to withdraw your consent at any time. To exercise these rights, please contact us using the details provided below.
7. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature you can activate to signal your privacy preference. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized, and we do not currently respond to DNT browser signals.
8. DO WE MAKE UPDATES TO THIS NOTICE
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to stay informed about how we are protecting your information.
9. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
Based on applicable laws, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To do so, please contact us using the details provided below. We will respond to your request in accordance with applicable law.
10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE
If you have questions or comments about this notice, you may contact us at:
GB Auto S.A.E.
KM 28 Cairo-Alexandria Desert Road
Abu Rawash, Giza
Egypt
Email: info@gb-auto.com
Customer Care:
Passenger Cars: 16661
Commercial Vehicles & Construction Equipment: 16216
